Fax is dead?! Who needs it?!
Fax is dead, as outdated as the quill and inkwell. Right?
Brooktrout Technology, the acknowledged leader in
the intelligent fax board industry reported another great year of fax board
sales. Fax servers are still in demand. And, for companies who already have a
fax server, it is considered a mission critical application. Along with the
increasing use of email and the internet, world-wide fax traffic is growing as
well. How can this be in todayís wired and wireless world?
One answer is that not everyone lives and works in our IT world. Entire
industries would come to a halt without faxes; finance, insurance, shipping,
health care, construction, engineering, design and energy, just to name a few.
For commercial documents necessary to be on a corporate letterhead or to
carry a signature, email will not suffice. Equally, most organisations
will not accept an Order unless it is on corporate letterhead - which can be
achieved by fax, not so with email. Fax is a legal document; email is not.
For nearly 20 years, businesses and individuals alike have relied upon fax
for simple, fast and confirmable delivery of information and documents. The
documents that are faxed are often the ones that move business; Purchase
Orders, Invoices, stock trade confirmations, bills of lading, and contracts.
The Internet started becoming pervasive a mere five to ten years ago and the
corporate wide use of email is even younger. Although it may seem like everyone
from Grandma and Grandpa to the youngest child in the family is on-line, not
everyone is connected yet. Itís estimated that at least 25% of the world does
not have access to email or the Internet, but nearly everyone has access to a
fax machine. Perhaps thatís one reason why World-wide fax traffic is increasing
As we all know, the technology changes rapidly in the IT industry, but
people and their habits donít change quickly.
Our task is to incorporate, not eliminate, the traditional means of
communication into our fast paced internet enabled economy. Although emails
often replace a telephone call and most web sites are glorified yellow page
ads, we all still use the telephone and phone books when we want to call
someone or find a business. When it comes to commerce, we still find it very
easy to send a fax or request an order to be faxed to us. Our challenge is to
look for new and innovative ways to incorporate faxed information into our
evolving digital world.
Use web enabled, scalable services and the Microsoft .Net framework to
deliver seamless, browser and email driven fax communications. A properly
implemented Computer Based Fax (CBF) solution will enable the organization to
send and receive faxes in the same manner they would any other electronic
communication. Consider the following requirements and solutions available from
a next generation fax server solution.
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